Reliable Medical Transportation & Courier Services Across Connecticut.
We provide trusted Ambulatory Non-Emergency Medical Transportation, medical courier, and patient support services—ensuring patients, families, and healthcare teams stay connected to care.
Who We Are
Triola Health Solutions LLC is a healthcare-driven transportation and medical logistics provider with over 20 years of experience in the healthcare industry, operating Summit Shuttle Service and Courier Service. Built on clinical expertise, we understand that transportation is not just a service—it is a critical link in the continuum of care.
Clinical Background
Founded by healthcare professionals
Patient-First
Dignity and care in every ride
20+ Years Experience
Decades of healthcare expertise behind every ride
Our Services
Two dedicated service lines built around patient safety, care continuity, and reliable medical logistics.
Summit Shuttle Service
Non-emergency medical transportation for patients across Connecticut.
Non-Emergency Medical
Safe and comfortable transit for standard medical needs without the stress of driving.
All Patient Transit
Open to patients of all ages and backgrounds — specialized care and patience for every individual we serve.
Hospital Discharge
Coordinated, timely rides home to ensure a smooth transition from hospital to recovery.
Medical Appointments
Punctual transportation for dialysis, physical therapy, imaging, and routine visits.
Family Coordination
Keeping caregivers informed and involved every step of the journey.
Courier Service
Secure, time-sensitive medical logistics for healthcare facilities and providers.
Lab Specimen Transport
Temperature-aware, chain-of-custody delivery of lab samples between facilities and labs.
Medical Supply Delivery
Reliable same-day delivery of medical supplies, equipment, and pharmaceuticals.
Document & Records
Secure, HIPAA-conscious transport of medical records and critical paperwork.
Facility-to-Facility
Scheduled and on-demand runs between hospitals, clinics, pharmacies, and offices.
Urgent & Stat Runs
Priority dispatch for time-critical deliveries when every minute matters.
Tracked & Confirmed
Every delivery confirmed with proof of receipt so you always know where things stand.
Transparent Pricing
Simple, upfront rates for private-pay patients. Private pay and facility billing are available now; Medicaid/HUSKY credentialing is in progress and not yet available.
Summit Shuttle Service
Non-emergency medical transportation
Service Tiers
Standard
Curb-to-curb
Assist
Door-to-door with escort
Recurring
Weekly scheduled rides (e.g. dialysis)
Courier Service
Medical logistics & delivery
Run Types
Scheduled
Same-day or advance booking
STAT / Urgent
Priority same-hour dispatch
Recurring Contract
Facility partnership runs
Medicaid / HUSKY Update
Our Medicaid/HUSKY credentialing is currently in progress and not yet available. In the meantime, private pay and facility billing are available now. Contact us and we'll help you find the best option for your situation.
Frequently Asked Questions
Clear answers about ambulatory transportation, courier runs, rates, availability, and payment options.
What transportation services does Summit Shuttle Service offer?
We provide ambulatory non-emergency medical transportation across Connecticut for medical appointments, dialysis, physical therapy, imaging, and hospital discharges. Our medical courier service supports labs, pharmacies, healthcare facilities, specimens, supplies, and records.
Who can use the medical transportation service?
The service is open to patients of all ages and backgrounds who can travel as ambulatory passengers. We do not provide wheelchair or stretcher transportation.
What are the current private-pay ride rates?
Summit Shuttle Service rides are $40 base fare plus $3.00 per mile, with a $45 minimum ride charge. Wait time after the 5-minute free grace period is $15 per 15 minutes. Door-to-door escort assistance is available for an additional $15. A no-show or cancellation with less than 24 hours notice is $20.
What are the current medical courier rates?
Courier runs are $30 base pickup fee plus $2.50 per mile, with a $40 minimum run charge. STAT or urgent runs add $50. A no-show or cancellation with less than 24 hours notice is $20. Facility partners can contact us for a custom flat-rate zone quote.
Is Medicaid or HUSKY billing available?
Medicaid/HUSKY credentialing is in progress and is not yet available. Private pay and facility billing are available now.
When is Summit Shuttle Service available?
We operate Wednesday through Sunday, from 9:00 AM to 9:00 PM. Call or text (860) 407-4661 to discuss a ride or courier pickup.
Our Mission
Our mission is to provide safe, reliable, and dignified access to healthcare for all patients, regardless of age, background, or insurance status. From children to seniors, we ensure every individual stays connected to care. Families and healthcare partners trust us to deliver consistent, compassionate support at every step of the journey.
Benefits for Healthcare Partners
Reliable transport minimizes costly no-shows.
Timely rides clear beds and improve throughput.
Ensuring continuity of care post-discharge.
Seamless communication with your care teams.
Get in Touch
We're here to help coordinate your transportation needs. Reach out today.
Location
Hartford, CT
Hours of Operation
Wednesday – Sunday
9:00 AM – 9:00 PM
Send Us a Message
For general questions or partnership inquiries. To book a ride, use the button.